Terms & Conditions

Welcome to BD Stone & Marble. By accessing our website, browsing our products, or placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. Products and Orders

All products are subject to availability. We reserve the right to accept, refuse, or cancel any order when necessary. Product images displayed on our website are for illustration purposes, and actual products may vary slightly in color, texture, pattern, or appearance due to the natural characteristics of marble and stone.

2. Pricing and Payment

All product prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated. Prices may change without prior notice. Payment must be completed through the available payment methods to confirm an order.

3. Product Quality

As our products are made from or inspired by natural stone, marble, and granite, variations in color, texture, veins, patterns, and finishing may naturally occur. These variations are not considered defects and are part of the unique character of natural stone products.

4. Delivery

We aim to deliver orders within the estimated timeframe provided at the time of purchase. Delivery time may vary depending on product availability, order quantity, location, and other circumstances. Any applicable delivery charges will be communicated before order confirmation.

5. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds. Products must meet the conditions specified in our return policy to qualify for a return or refund.

6. Privacy

We respect your privacy. Personal information provided while placing an order will be used only for processing orders, delivery, communication, customer support, and other purposes necessary to provide our services.

7. Limitation of Liability

BD Stone & Marble will not be responsible for indirect, incidental, or consequential damages arising from the use of our products or website, except where liability cannot legally be excluded.

8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions from time to time. Any changes will become effective when published on our website. Continued use of our website after such changes constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

BD Stone & Marble
Phone: 01766-857796
Hotline: +880 1976-857796
Email: svgMoinuddin57796@gmail.com
Address: SVG Dayal Housing, 3 Number Road, Bosila, Mohammadpur, Dhaka-1207, Bangladesh

By placing an order with BD Stone & Marble, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.